Digital Accessibility Statement

Date: Oct 21, 2024

At Senzo Tiger, we are committed to providing a fully accessible and inclusive online experience for all visitors, including those with disabilities. We are actively working to ensure that our website meets the highest standards of accessibility, and we strive to offer a digital experience that is equal for everyone.

Accessibility Standards

We aim to comply with all applicable standards, including the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG). These guidelines are recognized standards for improving web accessibility for individuals with disabilities, and we are committed to continuous improvements.

We regularly test our website using assistive technologies such to ensure that all users can access the content and services.

Feedback and Issue Reporting

If you encounter any difficulties accessing content or services on our website, we welcome your feedback and are committed to addressing any issues promptly. Please contact us at customerservice@senzotiger.com with the following details:

  • The specific web page/URL where the issue occurred
  • A description of the problem
  • The type of device and browser you are using
  • Any assistive technology you are utilizing

We will make every effort to resolve the issue as quickly as possible. We will work with you to provide the information, item, or transaction you seek through an alternative communication method or one that is accessible for you. 

Known Issues

While we are dedicated to maintaining high levels of accessibility, we acknowledge that some areas of our website may still need improvement. If you encounter any specific issues, please reach out to us, and we will work to provide an alternative way to access the information or services you need.

Thank you for your patience and for helping us make our website more accessible to all.